Users across the globe were struggling to access multiple Microsoft products after the company implemented a network change. Credit: SDI Productions / Getty Images (Editor’s note: Two weeks after this story was published, Outlook and Teams suffered another global outage.) Microsoft on Wednesday said it was investigating a network issue that has seen users across the globe struggling to access Microsoft products, including Outlook and Teams. Microsoft Exchange Online, SharePoint Online and OneDrive for Business were also among the services that were impacted, according to the company’s status page. At 7.31AM GMT, the Microsoft 365 Status twitter account said the company was “investigating issues impacting multiple Microsoft 365 services.” Two hours later, the same account updated users, saying “we’ve rolled back a network change that we believe is causing impact. We’re monitoring the service as the rollback takes effect.” According to Downdetector, a website that provides real-time outage monitoring, about 5,000 people in the UK had reported that Microsoft 365 services were inaccessible. Incidents have also been reported by users in Japan, Australia and India, while ‘Teams and Outlook’ became a trending topic on Twitter after thousands of people took to the social networking platform to discuss the outage. When approached for a statement, Microsoft pointed to the “Microsoft 365 Status” twitter page for the latest updates regarding the incident. On Tuesday, Microsoft announced its Q2 2023 financials, reporting that Microsoft 365 consumer subscriptions, which includes the company’s Windows product suite and Teams collaboration platform, were up by 12% this quarter, reaching 63.2 million subscriptions in total. The news comes as Microsoft launched a new $1.99-a-month M365 Basic subscription and announced the forthcoming release of its Microsoft Teams Premium offering. Related content brandpost Sponsored by Nerdio Nerdio enables remote work across the Canadian wilderness for the Government of Alberta How Nerdio empowered the Government of Alberta to improve remote access By Nerdio Jul 23, 2024 1 min Remote Work Infrastructure Management Networking opinion Digital nomads just got huge screens and fast internet The two biggest pain points for remote workers trying to get their jobs done in faraway places have been erased by innovative new products that should make it even easier to work from anywhere. By Mike Elgan Jun 25, 2024 7 mins Remote Work Augmented Reality Broadband opinion McDonald's serves up a master class in how not to explain a system outage When McDonald's in March suffered a global outage preventing it from accepting payments, it issued a lengthy statement about the incident that was vague, misleading and yet still allowed many of the technical details to be figured out. By Evan Schuman Apr 01, 2024 7 mins Mobile Payment Data Center Industry news Meta services begin recovering from major disruption A widespread outage affected Meta and other top online services providers on Tuesday morning. By Jon Gold Mar 05, 2024 3 mins Facebook Networking Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe