IT Operations

Windows 11: A guide to the updates

Here’s what you need to know about the latest updates to Windows 11 as they’re released from Microsoft. Now updated for KB5041585, released on Aug. 13, 2024.

By Preston Gralla

Aug 13, 202464 mins

Small and Medium BusinessMicrosoftWindows 11

Articles

LLM deployment flaws that catch IT by surprise

From unfettered control over enterprise systems to glitches that go unnoticed, LLM deployments can go wrong in subtle but serious ways.

By Evan Schuman

May 01, 2024 10 mins

Generative AIIT Operations

Jamf brings powerful new compliance tools to Apple IT

The tools, unveiled at a special event this week, also include managed device support for Apple Watch, Vision Pro, and privilege elevation.

By Jonny Evans

Apr 10, 2024 6 mins

Enterprise Mobile ManagementAppleiOS

UEM buyer’s guide: How to choose the right unified endpoint management platform

Unified endpoint management software lets IT manage all endpoint devices — smartphones, laptops, desktops, printers, IoT devices, and others — from a single management console. Here’s what to look for in a UEM platform and key vendors to consider.

By Bob Violino

Apr 10, 2024 15 mins

Enterprise Mobile ManagementUnified Endpoint ManagementMobile Management

AIaaS buyer’s guide: How to choose an AI-as-a-service provider

AIaaS can help you jumpstart your AI projects, but there are some details you need to know. Here’s what to look for and five leading options to consider.

By Andy Patrizio

Mar 11, 2024 16 mins

Generative AISaaSEnterprise Buyer’s Guides

Enterprise mobility 2024: Welcome, genAI

Many of the buzziest IT trends — low-code automation, digital employee experience, and yes, even generative AI — are making their way into the major mobility management platforms. Here’s what to look for in 2024 and beyond.

By Bob Violino

Feb 28, 2024 64 mins

Enterprise Mobile ManagementMobile Application ManagementMobile Device Management

Download the UEM vendor comparison chart, 2024 edition

Unified endpoint management (UEM) platforms now dominate the enterprise mobility space. Our chart lets you quickly compare features and functions from eight top vendors.

By Bob Violino and Valerie Potter

Feb 28, 2024 3 mins

BlackBerryEnterprise Mobile ManagementMobile Security

Apple gets smart about tech support and genAI

Apple is reportedly building a genAI model for tech support.

By Jonny Evans

Feb 23, 2024 4 mins

AppleGenerative AITech Support

The do-it-yourself approach to MDM

For mobile management, open-source tools can serve as a real option to commercial and managed service provider alternatives.

By Ryan Faas

Feb 08, 2024 7 mins

Small and Medium BusinessEnterprise Mobile ManagementMobile Device Management

What leading Apple-in-the-enterprise execs expect in ’24

Tech execs from from Jamf, Mosyle, Hexnode, JumpCloud, and Kandji see blue skies for Apple in the corporate world in the year ahead.

By Jonny Evans

Dec 19, 2023 14 mins

Mobile Device ManagementAppleUnified Endpoint Management

Managed Apple IDs, iCloud, and the shadow IT connection

Apple's expansion of managed IDs for business users opens the door to helpful features such as iCloud backup and syncing — but beware of increased data sprawl and siloes.

By Ryan Faas

Aug 25, 2023 10 mins

AppleEnterprise Mobile ManagementMobile Device Management

macOS Sonoma beta hints DFU boost for Mac admins

A fresh change buried in the latest macOS Sonoma beta should make it a little easier to get bricked Macs out of Device Firmware Update (DFU) mode.

By Jonny Evans

Aug 21, 2023 4 mins

AppleTech SupportComputers and Peripherals

7 questions to ask when considering a new Apple MDM platform

Understanding what you need from a potential MDM vendor can make the decision-making and migration processes easier and ensure a positive outcome in the long run.

By Ryan Faas

Jul 13, 2023 12 mins

Small and Medium BusinessEnterprise Mobile ManagementMobile Device Management