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While enterprises are attracted by the potential to save employee time on certain tasks, generative AI is largely unproven in the business world — and will require a range of efforts to deploy it safely and effectively.
Google is challenging Microsoft and ChatGPT for the top spot in generative AI technology with an assistant designed to handle any number of business and consumer tasks.
Google will match rival Microsoft’s pricing with its Duet AI assistant, which is available as an add-on to customers in its Enterprise tier – at $30 per user each month.
Microsoft says it is seeing "phenomenal growth and customer interest in macOS management," so it has created an online community for Mac admins using Microsoft 365.
Plugin extensions will let users of Microsoft’s productivity suite hook the app into third-party apps from vendors including Atlassian, ServiceNow, and Mural.
The company announced a variety of AI-based upgrades to Workspace, its suite of collaboration tools and applications for business users.
Hundreds of customers will be able to access Copilot in a paid early access trial as the generative AI assistant is rolled out more widely across the Microsoft 365 app suite.
Much of the update was focused on enabling a better hybrid work experience.
Microsoft is pulling back on hiring tech talent for its Windows, Office and Teams chat and conferencing software groups.
Other updates to the company’s app suite announced at Google I/O include video call transcriptions, third-party app integrations for Meet, and tools to improve call quality such as “de-reverberation.”